At CentellaSkin, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
Personal Information We Collect
When you visit our website, we may collect certain information automatically, including:
- Device information
- IP address
- Browser type
- Time zone
- Cookies and usage data
- Pages or products viewed
- Referral sources and interaction with the website
When you place an order, we may collect:
- Full name
- Billing and shipping address
- Payment information
- Email address
- Phone number
This information is used to process orders, provide customer support, improve our services, prevent fraud, and deliver a better shopping experience.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide shipping and order updates
- Respond to customer inquiries
- Improve website performance and user experience
- Prevent fraudulent transactions
- Send promotional offers or updates when permitted
Payments
All payments are processed securely through trusted third-party payment providers. We do not store or have direct access to your full payment details.
Advertising & Analytics
We may use cookies, analytics tools, and advertising technologies to improve our website and deliver relevant advertisements. These tools may collect information about your browsing behavior and interactions with our website. You can disable cookies through your browser settings at any time.
Sharing Information
We only share your information with trusted service providers necessary to operate our business, including:
- Payment processors
- Shipping partners
- Website and analytics providers
- Advertising platforms
Your information is never sold to third parties.
Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Object to certain data processing activities
To exercise these rights, please contact us through our Contact Us page.
Cookies
Our website uses cookies to improve functionality, personalize your experience, and analyze website traffic. By using our website, you consent to the use of cookies in accordance with this Privacy Policy.
Third-Party Services
Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices of external websites or services.
Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us through our Contact Us page.